We offer a 30 day return period. Return shipping costs are the responsibility of the buyer, unless the return is a result of our error. Please see other details below.
- Unused items that have been set up solely for inspection may be returned for a full refund.
- Lightly used items, in 'like new' condition, may be returned for a refund of 85% of the original purchase price.
- Sorry, items that have been sealed by the customer may not be returned.
- YAMA's seam sealing services are not refundable. You may still return an item that we have sealed for you, we just can't refund the seam sealing fee.
- Customized orders may not be returned unless otherwise stated before purchase.
If you need to return an item, simply send us an email or get in touch via our contact form.
You should expect to receive your refund within three weeks of our receipt of the returned items. In most cases, however, your refund will finish processing within a few days.