We take pride in the quality of our products. Should you, the original owner, ever have a problem with your YAMA brand product caused by a defect in workmanship, please contact us to arrange repair or replacement. The warranty does not cover damage due to accidents, normal wear and tear, or misuse, and the buyer is responsible for all shipping costs and risk of loss or damage during shipment. Repairs not covered by the warranty can usually be performed for a reasonable fee.
YAMA will do its best to address warranty repairs and replacements in a timely manner, however, be aware that YAMA may close periodically, sometimes for extended periods (we need to get out on the trail sometimes!). During these times, if you have a warranty issue, send us an email and we'll reply as soon as we can. Reasonable efforts will be made to take care of the issue quickly, but in some cases you will have to wait until the shop reopens.
Please see the product description for any product specific warranty policies.
Products purchased in the 'Scratch & Dent' section of the store are not covered by the warranty unless otherwise stated.