Shipping Information
While most orders ship out within 1 - 3 business days, please allow up to one week for us to ship your order. This gives us some scheduling flexibility for getting out on the trail!*
*If you select seam sealing services with your purchase, please allow a few extra days for us to seal the item(s) and ship your order.
Domestic Rates
We use USPS for domestic shipping.
| First Class Package | Priority | Letter (Free) | |
|---|---|---|---|
| Weight | 0 to 1 lb | Any weight | Stickers & DCF Patches only |
| Expected transit time (business days) |
2 - 5** | 1 - 3** | 1 - 5** |
| Tracking? (check your spam folder) |
Yes | Yes | No |
Notes:
- **Transit time does not include the time it takes us to prepare your order for shipment (see the top of the page) or any posted lead times.
- In isolated cases, 1st Class Package service may be upgraded to Priority mail at our expence.
- Effective for orders over $100 in value placed after 1:00 PM MST on 1/21/23: Domestic shipping via USPS First Class package service is sent via FOB Bonner, Montana terms. This means that for orders over $100 in value, YAMA Mountain Gear is not responsible for lost, damaged, or stolen packages mailed via USPS First Class Mail service. If you run into a problem with your shipment, please let us know and we'll try to help. Ultimately, however, the customer bears the risk should something go wrong with shipments meeting the specified criteria.
International
We are working to resume our international shipping services!
Currently, we offer shipping via USPS to the following locations:
- Canada
- Hong Kong
- Japan
- Australia
- New Zealand
- Europe (excluding Belarus)
We should have international shipping available to most destinations by the end of February and are working to add UPS as an additional carrier.
| First-Class Package | Priority Mail | First Class Mail (letter) | |
|---|---|---|---|
| Restrictions | up to $400 value | -- | Stickers & DCF Patches only |
| Expected transit time (business days) |
varies by destination | 6 - 10** | varies by destination |
| Tracking? (check your spam folder) |
possibly limited*** | possibly limited*** | No |
Notes:
- In rare cases when the calculated shipping rate significantly differs from the actual rate, we may revise the shipping rate and refund or bill you (with your approval) accordingly.
- **Transit time does not include the time it takes us to prepare your order for shipment (see the top of the page) or any posted lead times.
- ***Shipments made by USPS will hand over to your country's postal system at Customs; tracking may be limited after the handoff.
- International shipping fees do not include import duties and fees which may be due upon delivery. We will not mismark values on customs forms.
- Effective for orders placed after 11:00 AM MST on 1/21/23: International shipping is via FOB Bonner, Montana terms. This means that, YAMA Mountain Gear is not responsible for lost, damaged, or stolen packages. If you run into a problem with your shipment, please let us know and we'll try to help. Ultimately, however, the customer bears the risk should something go wrong with shipping.