Shipping Information
While most orders ship out within 1 - 3 business days, please allow up to one week for us to ship your order. This gives us some scheduling flexibility for getting out on the trail!*
*If you select seam sealing services with your purchase, please allow a few extra days for us to seal the item(s) and ship your order.
Domestic
We use USPS and UPS for domestic shipping.
| UPS Ground | USPS Ground Advantage | USPS Priority | USPS Letter (Free) | |
|---|---|---|---|---|
| Weight | Any weight | Any weight | Any weight | Stickers & DCF Patches only |
| Expected transit time (business days) |
1 - 5 | 2 - 5 | 1 - 3 | 1 - 5 |
| Tracking? (check your spam folder) |
Yes | Yes | Yes | No |
Notes:
- We may upgrade your shipping method from Ground Advantage to Priority Mail at our discretion and at no extra cost to you.
- Transit time is not guaranteed and does not include the time it takes us to prepare your order for shipment (see top of page) or any posted lead times.
- No UPS shipments to PO Boxes, please; select USPS to ship to your PO Box.
International
We offer shipping via UPS and the US Postal Service (USPS) to the following locations:
- Canada
- Mexico
- Hong Kong
- Japan
- Australia
- New Zealand
- Europe (excluding Ukraine & Belarus)
| UPS Expedited |
USPS First-Class Package |
USPS First Class Mail (letter) |
|
|---|---|---|---|
| Restrictions | -- | order value < $400 | Stickers & DCF Patches only |
| Expected transit time (business days) |
2 -5 | varies by destination (often 10 - 25) |
varies by destination |
| Tracking? (check your spam folder) |
yes | possibly limited | No |
Notes:
- International shipping fees do not include import duties and fees which may be due upon delivery. We will not mismark values on customs forms.
- In rare cases when the calculated shipping rate significantly differs from the actual rate, we may revise the shipping rate and refund or bill you (with your approval) accordingly.
- Transit time is not guaranteed and does not include the time it takes us to prepare your order for shipment (see the top of the page) or any posted lead times. It's not unusual for parcels to be delayed in customs and this is out of our control.
- Shipments made by USPS will hand over to your country's postal system at Customs; tracking may be limited after the handoff.
- International shipping is via FOB Bonner, Montana terms. This means YAMA Mountain Gear is not responsible for lost, damaged, or stolen packages. If you run into a problem with your shipment, please let us know and we'll try to help. Ultimately, however, the customer bears the risk should something go wrong with shipping.